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All facilities are sign posted around the centre and are easily accessible.

If you have any suggestions of how we can improve our facilities why not get in touch with us by using our contact us form. Where viable we’ll endeavour to address every suggestion.

Customer Information & Services

Cash Points

There are numerous cashpoints on nearby Peascod Street plus an ATM inside Waitrose.

Amazon Locker

An Amazon Locker can be found opposite the Travelodge entrance.


We take great pride in maintaining levels of cleanliness throughout the shopping centre. We have a team of dedicated staff who work hard to ensure that whenever you choose to visit, you can enjoy your shopping experience at Windsor Yards.

Should you ever have cause to comment on our Housekeeping standards, we would like to hear from you. Only by requesting, receiving and acting upon our customers’ feedback can we improve. Please email us giving us as much relevant information as possible including your name and contact telephone number and, if requested, we will get back to you as soon as we can. Alternatively, feel free to call us on 01753 863769.

Public Convenience

Public WC's

Public toilet facilities can be found at Windsor Yards on shopping mall level (level 4b) in the atrium and also in Waitrose (level 5b).

Disabled WC's

Disabled toilet facilities can be found on shopping mall level (level 4b) and in Waitrose (level 5b).

Baby Change

Baby changing facilities are available in the shopping mall toilets in the atrium (level 4b).

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